the cost and customer dissatisfaction associated with returning product damaged in transit, for example, is totally avoidable—but not always recognized.
例如,成本与客户不满意和被退回产品在途中损坏有关,这是完全可以避免的,但往往被忽略。
shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement.
市场条件的变化,预算的削减,人员结构的调整和其它许多影响因素都会打破最佳计划,同时导致顾客的不满和员工的气馁。
according to the leaked documents, 16% of low scores from customer feed back are 「attributable to customer dissatisfaction with insurance/warranty replacement options.」
这份文档称,用户反馈信息中16%的低分都是因为「顾客对保险/保修更换条款不满」。
meta group reports that most customer dissatisfaction stems from poor understanding of requirements.
metagroup 的报告显示大部分客户的不满意来源于不全面的需求理解。
in the research on customer complaint behavior(ccb), it is vital to explain the relationship between customer dissatisfaction and ccb.
在顾客抱怨行为的研究中,厘清顾客不满意与抱怨行为之间的联系是理解顾客抱怨行为的关键。
allstate, an american insurance company, noted that insurers had come to accept widespread customer dissatisfaction as a fact of life.
好事达(allstate),一家美国保险公司,注意到保险公司已将广大群众的不满作为既定事实而接受。
how do you minimize customer dissatisfaction and, as appropriate, loss of repeat business and referrals?
如何使顾客的不满意、重复惠顾及顾客推荐(适用时)的流失减至最小?
meta group reports that up to 80 percent of the issues leading to customer dissatisfaction can be traced to poor understanding of requirements.
metagroup报告,引起客户不满意问题的百分之八十可以追溯到对需求的糟糕理解上。
to essentially solve the customer dissatisfaction of the b2c online sales mode we can create the customer apperceive standard towards the products and build authoritative evaluation system.
要从根本上解决b2c在线销售的顾客不满意,有必要建立产品的顾客感知标準和权威评价。