automatic call distributor中文,automatic call distributor的意思,automatic call distributor翻译及用法

2026-10-16 21:37 浏览次数 44

automatic call distributor

英[ˌɔ:təˈmætik kɔ:l dɪˈstrɪbjətə]美[ˌɔtəˈmætɪk kɔl dɪˈstrɪbjətɚ]

In telephony, an automatic call distributor (ACD) or automated call distribution system, is a device or system that distributes incoming calls to a specific group of terminals that agents use. It is often part of a computer telephony integration (CTI) system.

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