we are always pleased to hear from a valued customer . i regret to say that we cannot agree to your request for technical information regarding our software security systems.
来信要求本公司提供有关软件保密系统的技术资料,但鑒于同行向来视该等资料为机密文件,本公司亦不便透露,恳请见谅。
we don「t want your status as a valued customer to be influenced.
我们不希望您重要客户的身份因此有所影响。
for example, if a valued customer wishes to return a product or requests special treatment, there」s no problem;
例如一个有价值的顾客想退货或者要求特别对待,没有问题。
i deeply regret having to write to you in this way, since until now, you have always been a valued customer with whom we enjoyed a mutually profitable working relationship.
非常抱歉不得以用这样的方式与您通信,您一直是我们的尊贵客户,我们彼此的合作双赢而愉悦。
you are a valued customer and your business is very important to us.
你是我们的重要客户,你的生意对我们来说很重要。