2026-02-02 08:54 浏览次数 18
卡诺模型
A Comparative Study on Kano Model and Gaps Model of Service Quality
Kano模型和服务质量差距模型的比较研究
An Empirical Research on Design of Antecedents of Customers「Satisfactory Degree for Telecom Enterprises and Its Kano Model
电信企业顾客满意度前置因素设计及卡诺模型的实证分析
Study on Kano Model and it」s Application in the Hospital Quality Management
Kano模式在医院服务质量管理中的应用研究
Research on Customer Requirements'Target System Based on Kano Model
基于Kano模型的用户需求指标体系研究